Privacy Policy

Last updated: 1 January 2025

1. General Provisions

This Privacy Policy explains how mutagenflow.com (LLC, EDRPOU 68470101, registered at Office 305, Business Center 'Apex', 27 Velyka Vasylkivska St, Kyiv, 03150, Ukraine) collects, uses, and protects personal data. We comply with Law of Ukraine No. 2573-IX 'On Personal Data Protection' dated 20.10.2022 and Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020.

2. Data We Collect

We may collect identification data (name, email, phone), technical data (IP address, browser, device), and usage data when you interact with our website. We do not collect sensitive data unless required by law.

3. Purposes and Legal Basis

We process personal data to provide services, respond to inquiries, improve our website, and comply with legal obligations under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015 and Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023. Consent is obtained where required. We also comply with Google Ads requirements regarding data processing and personalized advertising.

4. Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. Prior informed consent is requested via our cookie banner. You may withdraw consent at any time. Processing is based on Law of Ukraine No. 2573-IX and Law of Ukraine No. 1089-IX.

5. Data Sharing and Retention

We do not sell personal data. We may share data with processors (hosting, analytics, advertising) under data processing agreements. Retention is limited to the period necessary for the purposes described or as required by law.

6. Your Rights

Under Law of Ukraine No. 2573-IX, you have the right to access, rectify, erase, restrict processing, object, and data portability. To exercise rights, contact us at contact@mutagenflow.com.

7. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or loss.

8. Complaints

You may file a complaint with the Ukrainian Parliament Commissioner for Human Rights or courts. For out-of-court dispute resolution, contact us first. This is in line with Law of Ukraine No. 3153-IX and Law of Ukraine No. 675-VIII.

9. Contact Information

mutagenflow.com (LLC)

EDRPOU: 68470101

Office 305, Business Center 'Apex', 27 Velyka Vasylkivska St, Kyiv, 03150, Ukraine

Email: contact@mutagenflow.com

Phone: +380 967 263 8556

Legal representative: Lucas Lopez, Managing Director